Contact your local authorities if you have a reasonable suspicion that a child or youth is a victim of any form of abuse or neglect. Reports of abuse or neglect not involving a minor may also be reported to local authorities.
All individuals and field hockey participants in Canada have the right to enjoy the sport at whatever level or position they participate. Athletes, coaches, officials and volunteers have the right to participate in a safe and inclusive training environment that is free of abuse, harassment or discrimination. If you are concerned about the welfare of a child, youth or other participant, please report your concerns:
Field Hockey Canada has an independent Safe Sport Officer. You can contact them at firstname.lastname@example.org.
Sometimes an organization becomes aware of potential situations of unacceptable conduct. It is not practical to outline all possible scenarios, but complaints can range from minor disrespectful communication up to illegal acts, such as discrimination or sexual assault. For simplicity, “the complainant” is the person who makes the complaint an the “the respondent” is the person or organization against whom the complaint is made.
An investigation is a neutral fact-finding to determine whether the unacceptable conduct actually occurred. Below are some guiding principles on what to do if you are faced with a complaint. Investigations that are not properly conducted create risk for you or your organization, so you are strongly encouraged to consult with others with more knowledge and experience. Depending on the nature of the complaint, you may wish to consult with:
Take action if there is an allegation of unacceptable conduct as soon as you become aware of it, even if you did not personally observe it and/or nobody has made an official complaint.
If you think a law may have been broken or you are not sure, notify the police.
Don’t pre-judge or assume the respondent has committed the act, but take immediate steps to stop further contact between the complainant and respondent while you review the situation.
Let the complainant and the respondent know that you have received the complaint and that you are looking into it. Ask them to keep the situation confidential.
Speak to the complainant and learn more details. Take notes. Learn if there are witnesses or other evidence.
Review your organizations’ Complaints, Dispute Resolution or Harassment Policies or your Club Manual if you have these.
Consult with others to decide whether you will be proceeding with an investigation, with informal conflict resolution or some other option.
If an investigation is needed, appoint an unbiased, qualified investigator, ideally one who understands the sports environment.
Field Hockey Canada has complied the following resources available to all Canadians in need of support.
THE CANADIAN SPORTS HELPLINE
The helpline will provide you with advice, guidance and resources on how to proceed/intervene appropriately in the circumstances.
Kids Help Phone – 1-800-688-6868
A bilingual and anonymous phone counselling, web counselling and referral service for children and youth. Kids Help Phone provides counselling and support all issues and topics, including emotional well-being, body issues and questions, bullying and abuse, identity, sex and relationships, school and work, and family and friends. Visit Resources Around Me to learn more about the services available in your area.
Red Cross is helping build safe communities throughout Canada. They provide a number of services in communities including health services, water safety, first aid education, and prevention of violence, bullying and abuse. You can find what is available in your community here.
The Canadian government provides a number of services to victims of crime, including emotional support, counselling, advocacy and safety planning. To find a service near you visit their directory.
CASP’s goal is to reduce the suicide rate in Canada and to minimize the consequences of suicidal behaviour. Need Help? Find your local Crisis Centre.
First Nations & Inuit Hope for Wellness – 1-855-242-3310
A helpline dedicated to supporting First Nations and Inuit Peoples. Service is available in Cree, Ojibway, Inuktitut, English and French. To reach the helpline call 1-855-242-3310.
Trans Lifeline – 1-877-330-6336
A helpline dedicated to the well-being of transgender people. The phone line is staffed by transgender people for transgender people. Call 1-877-330-6366.
The Centre was created by the Canadian Government to address and provide leadership on substance use in Canada. To find a treatment centre near you click here.