Field Hockey Canada > Education, Prevention & Response

EDUCATION

Abuse, Harassment & Anti-Bullying

Field Hockey Canada is committed to providing fun, healthy, inclusive and safe environments, free of abuse, harassment and bullying. Below are a number of resources to help clubs and organizations foster abuse, harassment and bully free environments.

Helpful links:

Anti-Doping and Substance Abuse

Field Hockey Canada strongly opposes the use, possession, and the supply of banned substances and practices in competitive field hockey by Canadian, coaches, medical, paramedical, other team support personnel, administrators and officials. As such, Field Hockey Canada adopts and adheres to the Canadian Anti-Doping Program (CADP) run by the Canadian Centre for Ethics in Sport (CCES). The CADP is a set of rules with respect to the use of prohibited substances and methods in sport that serves to protect the integrity of sport and the rights to clean athletes.

Resources:

Canadian Anti-Doping Program

AthleteZone – a hub for additional resources and information for athletes and their support personnel.

Global DRO – An online reference to check if your prescription or over-the-counter medications or treatments are banned by the WADA Prohibited List.

Cannabis In Sport

World Anti-Doping Agency (WADA) – WADA works towards a vision of a world where all athletes compete in a doping-free sporting environment.

True Sport Movement –  a movement that is based on the simple idea that good sport can make a great difference.

CCES Contact Information: 

Email: info@cces.ca

Call toll-free: 1-800-672-7775

Equity, Diversity and Inclusion

Field Hockey Canada is an inclusive organization and welcomes full participation of all individuals in our programs and activities, irrespective of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status or disability. Field Hockey Canada will encourage participation in the sport of field hockey and will ensure that equity, diversity and inclusion are key considerations when developing, updating or delivering Field Hockey Canada policies and programs.

Helpful Links:

Human Resources

Incorporating safe sport into your human resource practices

FHC believes that motivated and competent human resources – whether paid staff or volunteers – are key enablers of Safe Sport across Canada. The below information has been compiled to is provide tools and best practices to use while selecting and screening your team.

Job Posting

 The Canadian Centre for Childhood Protection recommends that a job posting states your organization’s commitment to creating a safe environment and indicate that all applicants will be required to complete a thorough screening and interview process.

Candidate Assessment and Interviews

It is recommended that you use a selection panel of two or more people, rather than a single person, to assess whether candidates are suitable for your role and your organization. In addition to an interview, consider asking candidates to demonstrate their practical skills, either as part of the interview or in a separate session. Be aware that there are certain questions that you can’t ask candidates, such as about their age, their health or their family situation.

Pre-Employment Screening

Pre-employment screening is the final stage before you take on your new volunteer or employee. It is a critical step for any employer, but all that much more important in a world of safe sport. It includes items such as candidate references and background/police checks.

Reference Checks

As part of pre-employment screening, it is strongly recommended that you contact at least two job-related references. Here are some tips on how to incorporate safe sport into your reference check process.

PREVENTION

EARLY PREVENTION

Early intervention is the process of identifying and responding early to signs of high risk and/or inappropriate behaviour. You may observe these signs through the direct behaviour of an individual or through the change in personality and/or behaviour of the victim. One of the goals of early intervention is to prevent the escalation of serious issues and behaviours that could lead to a person being harmed.

See Something? Say Something.

Recognizing and responding to high risk behaviours or signs of abuse is part of our roles as leaders. If you witness inappropriate behaviour or behaviour that makes you uncomfortable it is your responsibility to say something, whether it is directly to the individual, a colleague or superior.

RESPONSIBLE COACHING MOVEMENT

The Responsible Coaching Movement (RCM) is a multi-phase system-wide movement, coordinated by the Coaching Association of Canada and the Canadian Centre for Ethics in Sport that has the potential to affect all sport organizations and coaches. The RCM is a call to action for organizations to implement realistic change based on their individual state of readiness. The RCM is the result of extensive ongoing consultation with the Canadian Sport Community. These consultations will guide the different phases of the RCM that will address the role coaches play with issues relating to the health and safety of athletes, both on and off the field of play.

RISK MANAGEMENT

Risk Management is the process of identifying and evaluating the chance of loss or harm and then taking steps to combat the potential risk. A number of organizations have put together resources to assist the sport community in developing their own Risk Management protocols.

The Risk Management Guide, created by 2010 Legacies Now, is intended to help volunteers and staff of local sport organizations make better decisions. Designed for leaders, administrators and volunteers within sport organizations and sport clubs, the Risk Management Guide explains current risk management processes and how they can be applied within your organization.

The Canadian Centre for Ethics (CCES) in Sport has developed The Risk Management Projectas an initiative designed to help enhance the effectiveness of decision-making among sport leaders using a consistent, sport-specific, and integrated risk management process.

In addition to the Risk Management Project, the CCES has also compiled the Canadian Sport Risk Registry. A registry which contains a number of common risks and solutions sports leaders are faced with.

SCREENING

As of May 2018, Field Hockey Canada and our provincial partners have formed a national working group to create a standardized screening protocol for coaches, officials and other related parties.

FHC will be working with our provincial partners and other members to create a multi-tiered committee representing all areas of our community. This committee will create the standardized screening protocols. Please also refer to your provincial section’s screening policy for additional requirements.

RESPONSE

CONFLICT RESOLUTION

Field Hockey Canada believes that everyone in the sport has the right to enjoy the sport at whatever level they participate.

Conflict is inevitable and occurs naturally when people interact. Conflict can be positive. When two people disagree, it means they care enough to take a stand. Individuals and teams need conflict to grow and to generate new ideas. Conflict can be productive or non-productive, depending on how the issues are handled. Resolving a conflict at an early stage may prevent a situation from getting worse and may reduce the risk of it turning into a formal complaint.

Tips For Solving Conflict 

Here are a few tips on how to resolve conflict situations. For more specialized information, check out the Helpful Links.

  • Pause, breathe deeply and get grounded to make sure you are calm when you have the discussion.
  • Choose the right time and place for conflict resolution.
  • Zoom out and look at the situation from a neutral place to give you perspective.
  • Focus on the problem, not on the person with whom you are having the conflict.
  • Really listen. Active listening means more than just waiting for your turn to speak.
  • Reflect empathy by acknowledging the person’s feelings even if you do not agree with their perspective.
  • Be aware that your non-verbal communication – your tone of voice, hand gestures, body language and facial expressions – form the majority of your communication.
  • Avoid the four behaviours that fuel a conflict situation: criticism, contempt, stonewalling and defensiveness.
  • Take responsibility for your behaviour and for your part in the conflict.
  • Use assertive communication. Use “I” statements rather than “you” statements to reduce defensiveness.
  • Let everyone offer possible solutions. Explore the possibilities together.  Once decided, have everyone commit to the resolution.
  • Involve a third party if you have not been able to come to an agreement yourselves.

Helpful Links

Coaches Canada – 5 Approaches to Conflict Management 

SDRCC – Main Causes of Disputes and Prevention Strategies: A Must for Sport Administrators 

SIRC – Resolving Conflict Within a Youth Sports Team

Coaching Through Conflict: Effective Communication Strategies 

INSURANCE

Field Hockey Canada obtains insurance that protects FHC for its activities and events, directors’ liability, employment practices, commercial general liability, and accidental death and dismemberment. In addition, Field Hockey Canada obtains extended health, liability and personal injury coverage for members of its national teams; during training and competitive activities.

Field Hockey Canada requires all provincial sections, as a minimum, to provide their registered athletes, staff and volunteers with insurance coverage for liability and personal injury, prior to participation in any activities of the sport.

INVESTIGATION

Field Hockey Canada believes that everyone in the sport has the right to participate fully and to enjoy safe environment that is free of abuse, harassment or discrimination.

Sometimes an organization becomes aware of potential situations of unacceptable conduct. It is not practical to outline all possible scenarios, but complaints can range from minor disrespectful communication up to illegal acts, such as discrimination or sexual assault. For simplicity, “the complainant” is the person who makes the complaint an the “the respondent” is the person or organization against whom the complaint is made.

An investigation is a neutral fact-finding to determine whether the unacceptable conduct actually occurred. This document provides some guiding principles on what to do if you are faced with a complaint. Investigations that are not properly conducted create risk for you organization, so you are strongly encouraged to consult with others with more knowledge and experience. Depending on the nature of the complaint, you may wish to consult with:

  • Your Board of Directors
  • Your Provincial Section
  • A lawyer or human resources professional
  • The ‘helpful links’ section below

Field Hockey Canada has an independent Safe Sport Officer. You can contact them at  safesportofficer@fieldhockey.ca.

Guiding Principles 

Take action if there is an allegation of unacceptable conduct as soon as you become aware of it, even if you did not personally observe it and/or nobody has made an official complaint.

If you think a law may have been broken or you are not sure, notify the police.

Don’t pre-judge or assume the respondent has committed the act, but take immediate steps to stop further contact between the complainant and respondent while you review the situation.

Let the complainant and the respondent know that you have received the complaint and that you are looking into it. Ask them to keep the situation confidential.

Speak to the complainant and learn more details. Take notes. Learn if there are witnesses or other evidence.

Review your organizations’ Complaints, Dispute Resolution or Harassment Policies or your Club Manual if you have these.

Consult with others to decide whether you will be proceeding with an investigation, with informal conflict resolution or some other option.

If an investigation is needed, appoint an unbiased, qualified investigator, ideally one who understands the sports environment.

Helpful Links

Commit 2 Kids – Steps for Reporting Inappropriate Conduct

Sport Law – Workplace Harassment Investigation 

RCMP – Find a Detachment

SUPPORT SERVICES

Field Hockey Canada has complied the following resources available to all Canadians in need of support.

Kids Help Phone – 1-800-688-6868

A bilingual and anonymous phone counselling, web counselling and referral service for children and youth. Kids Help Phone provides counselling and support all issues and topics, including emotional well-being, body issues and questions, bullying and abuse, identity, sex and relationships, school and work, and family and friends. Visit Resources Around Me to learn more about the services available in your area.

Red Cross Community Services 

Red Cross is helping build safe communities throughout Canada. They provide a number of services in communities including health services, water safety, first aid education, and prevention of violence, bullying and abuse. You can find what is available in your community here.

Victim Services Government of Canada 

The Canadian government provides a number of services to victims of crime, including emotional support, counselling, advocacy and safety planning. To find a service near you visit their directory.

Canadian Assosiation for Suicide Prevention (CASP)

CASP’s goal is to reduce the suicide rate in Canada and to minimize the consequences of suicidal behaviour. Need Help? Find your local Crisis Centre.

First Nations & Inuit Hope for Wellness – 1-855-242-3310

A helpline dedicated to supporting First Nations and Inuit Peoples. Service is available in Cree, Ojibway, Inuktitut, English and French. To reach the helpline call 1-855-242-3310.

Trans Lifeline – 1-877-330-6336

A helpline dedicated to the well-being of transgender people. The phone line is staffed by transgender people for transgender people. Call 1-877-330-6366.

Canadian Centre on Substance Use & Addiction 

The Centre was created by the Canadian Government to address and provide leadership on substance use in Canada. To find a treatment centre near you click here.